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MANSCI
2008
119views more  MANSCI 2008»
15 years 6 months ago
Service-Level Differentiation in Call Centers with Fully Flexible Servers
We study large-scale service systems with multiple customer classes and many statistically identical servers. The following question is addressed: How many servers are required (s...
Itay Gurvich, Mor Armony, Avishai Mandelbaum
MANSCI
2010
75views more  MANSCI 2010»
15 years 5 months ago
Ordering Behavior in Retail Stores and Implications for Automated Replenishment
Retail store managers may not follow order advices generated by an automated inventory replenishment system if their incentives differ from the cost minimization objective of the...
Karel H. van Donselaar, Vishal Gaur, Tom Van Woens...
WWW
2003
ACM
16 years 7 months ago
A Context-Based Information Agent for Supporting Intelligent Distance Learning Environments
The large amount of information now available on the Web can play a prominent role in building a cooperative intelligent distance learning environment. We propose a system to prov...
Mohammed Abdel Razek, Claude Frasson, Marc Kaltenb...
170
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CASES
2006
ACM
16 years 17 days ago
Adapting compilation techniques to enhance the packing of instructions into registers
The architectural design of embedded systems is becoming increasingly idiosyncratic to meet varying constraints regarding energy consumption, code size, and execution time. Tradit...
Stephen Hines, David B. Whalley, Gary S. Tyson
SIGCOMM
2006
ACM
16 years 17 days ago
Algorithms to accelerate multiple regular expressions matching for deep packet inspection
There is a growing demand for network devices capable of examining the content of data packets in order to improve network security and provide application-specific services. Most...
Sailesh Kumar, Sarang Dharmapurikar, Fang Yu, Patr...