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MOBILITY
2009
ACM
16 years 1 months ago
Mobile visual access to legacy voice-based applications
Vocal systems are a well-established reality. Examples of popular voice-based applications include helpdesk services, reservation systems, and vocal mailboxes. These services, tha...
Marco Avvenuti, Alessio Vecchio
IEAAIE
2004
Springer
15 years 12 months ago
Data Mining Approach for Analyzing Call Center Performance
Abstract. The aim of our research was to apply well-known data mining techniques (such as linear neural networks, multi-layered perceptrons, probabilistic neural networks, classifi...
Marcin Paprzycki, Ajith Abraham, Ruiyuan Guo, Srin...
ICDIM
2009
IEEE
16 years 1 months ago
A new hybrid schema-sharing technique for multitenant applications
This paper presents a new schema-sharing technique for multitenant applications. Our approach is built on top of the Extension table method and makes use of the native XML data su...
Franclin S. Foping, Ioannis M. Dokas, John Feehan,...
ENDM
2010
141views more  ENDM 2010»
15 years 6 months ago
Solving Replica Placement and Request Distribution in Content Distribution Networks
A Content Distribution Network (CDN) is an overlay network where servers replicate contents and distribute client's requests with the aim at reducing delay, server load and n...
Tiago Araújo Neves, Lúcia Maria de A...
ICIP
2009
IEEE
16 years 7 months ago
Natural Image Utility Assessment Using Image Contours
In the quality assessment task, observers evaluate a natural image based on its perceptual resemblance to a reference. For the utility assessment task, observers evaluate the usef...