In this paper, agent based process management model is proposed, which is for the process management of knowledge worker and service workers in order to establish the basis for th...
The effect of using automated auditing tools to detect compliance failures in unmanaged business processes is investigated. In the absence of a process execution engine, compliance...
Business processes are increasingly key to the success of companies in the service industry. It is important that these processes are designed and maintained to deliver the most c...
Simon Dennis, Ben C. King, Martin Hind, Stewart Ro...
Business Process Reengineering (BPR) is an important instrument to boost the performance of business processes. In this paper, the Product-Based Design method is presented that su...
The use of the Operation Process Simulation (OPS) for Six Sigma Projects (SSP) can illustrate visual display of the process by enabling to define, measure, analyze and improve the...