Workflow management systems require advanced transaction support to cope with their inherently long-running processes. The recent trend to distribute workflow executions requires ...
Jochem Vonk, Paul W. P. J. Grefen, Erik Boertjes, ...
Abstract--Support analytics (i.e., statistical analysis, modeling and mining of customer/operations support tickets data) is important in service industries. In this paper, we adop...
Girish Keshav Palshikar, Harrick M. Vin, Mohammed ...
This paper presents a knowledge-intensive support paradigm for platform-based product family design and development. The fundamental issues underlying the product family design an...
Apparently computer technology is shifting its focus, with individual users not being the main target any more. The evolution of Web 2.0 technologies is promoting the development ...
The development of embedded system has been toward the multicore architectures in the recent years. It raises concerns in the community of supporting programming models and langua...