The online trust discussion is focused on mechanisms for building and maintaining user trust. This paper introduces the relevance of providing for the repair of trust breakdowns. ...
Why do people access information via the mobile Internet? This qualitative study examines a group of active users and proposes a new preliminary framework for understanding their ...
Carol A. Taylor, Ona Anicello, Scott Somohano, Nan...
Reading detection is an important step in the process of automatic relevance feedback generation based on eye movements for information retrieval tasks. We describe a reading dete...
This paper investigates the ethics of the appearance and behavior of avatars in massively multi-user online communities, in particular, avatars created for virtual business intera...
In an ideal world, we would always have the right information, in the right form, with the right context, right when we needed it. Unfortunately, we do not live in an ideal world....