During face-to-face interactions, groups frequently overly rely on the dominant viewpoint to lead the group in its decision-making process. We begin with a discussion of this phen...
As communications systems increasingly gather and propagate information about people’s reachability or “presence”, users need better tools to minimize undesired interruption...
A shared visual workspace allows multiple people to see similar views of objects and environments. Prior empirical literature demonstrates that visual information helps collaborat...
Mission critical applications and legacy systems may be difficult to revise and rebuild, and yet it is sometimes desirable to retrofit their user interfaces with new collaborative...
Li-Te Cheng, Steven L. Rohall, John F. Patterson, ...
This paper examines the way in which a knowledge management system (KMS)—by which we mean the people, processes and software—came into being and evolved in response to a varie...
Christine Halverson, Thomas Erickson, Mark S. Acke...