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CSCW
2004
ACM
16 years 19 hour ago
Influencing group participation with a shared display
During face-to-face interactions, groups frequently overly rely on the dominant viewpoint to lead the group in its decision-making process. We begin with a discussion of this phen...
Joan Morris DiMicco, Anna Pandolfo, Walter Bender
CSCW
2004
ACM
16 years 19 hour ago
Lilsys: Sensing Unavailability
As communications systems increasingly gather and propagate information about people’s reachability or “presence”, users need better tools to minimize undesired interruption...
James Begole, Nicholas E. Matsakis, John C. Tang
CSCW
2004
ACM
16 years 19 hour ago
Action as language in a shared visual space
A shared visual workspace allows multiple people to see similar views of objects and environments. Prior empirical literature demonstrates that visual information helps collaborat...
Darren Gergle, Robert E. Kraut, Susan R. Fussell
CSCW
2004
ACM
16 years 19 hour ago
Retrofitting collaboration into UIs with aspects
Mission critical applications and legacy systems may be difficult to revise and rebuild, and yet it is sometimes desirable to retrofit their user interfaces with new collaborative...
Li-Te Cheng, Steven L. Rohall, John F. Patterson, ...
CSCW
2004
ACM
16 years 19 hour ago
Behind the help desk: evolution of a knowledge management system in a large organization
This paper examines the way in which a knowledge management system (KMS)—by which we mean the people, processes and software—came into being and evolved in response to a varie...
Christine Halverson, Thomas Erickson, Mark S. Acke...
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