Conceptual design dominates the early stages of most creative design processes. During these stages, the designer makes important decisions about the parameters of a model that ar...
This paper argues that the design of remote help-giving systems should be grounded in articulation work and the methodical ways in which help-givers and help-seekers coordinate th...
Andy Crabtree, Jacki O'Neill, Peter Tolmie, Stefan...
This article reports on analyses of usage and design activities by users of the Instructional Architect (IA), an end-user authoring tool designed to support easy access to and use...
During software evolution, programmers spend a lot of time and effort in the comprehension of the internal code structure. Such an activity is often required because the available...
As smart players often win MMOG sessions by adopting frantic gaming strategies along the game evolution, also the system activities concerned with the distributed support of MMOGs...