One of the principal problems of online help is the mismatch between the specialized knowledge and technical vocabulary of experts who are providing the help, and the relative na...
Usability has often been sold as the silver bullet for solving the problems of unprofitable online stores. Although better usability will generally improve these sites and their p...
Kriegspiel is a Chess variant similar to wargames, in which players have to deal with uncertainty. Kriegspiel increases the difficulty typical of Chess by hiding from each player h...
The requirement for Grid middleware to be largely transparent to individual users and at the same time act in accordance with their personal needs is a difficult challenge. In e-...
The RAIN (Reliable Array of Independent Nodes) project at Caltech is focusing on creating highly reliable distributed systems by leveraging commercially available personal compute...