The development of complex products, such as automobiles, involves engineering changes that frequently require redesigning or altering the products. Although it has been found that...
Hong Joo Lee, Hyung Jun Ahn, Jong Woo Kim, Sung Jo...
Service Management controls how business services are developed and delivered to customers. Business services must be flexible negotiable between customer and provider. Temporal a...
We present an architecture and a set of challenges for peer database management systems. These systems team up to build a network of nodes (peers) that coordinate at run time most...
Compliance with privacy legislation is a primary concern for health care institutions that are building information systems support for their business processes. This paper descri...
Electronic Customer Relationship Management (eCRM) has become the latest paradigm in the world of Customer Relationship Management. Recent business surveys suggest that up to 50% ...