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BPM
2010
Springer
128views Business» more  BPM 2010»
15 years 7 months ago
Content-Aware Resolution Sequence Mining for Ticket Routing
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...
BMCBI
2010
154views more  BMCBI 2010»
15 years 7 months ago
EnvMine: A text-mining system for the automatic extraction of contextual information
Background: For ecological studies, it is crucial to count on adequate descriptions of the environments and samples being studied. Such a description must be done in terms of thei...
Javier Tamames, Victor de Lorenzo
CIKM
2011
Springer
14 years 7 months ago
Mining entity translations from comparable corpora: a holistic graph mapping approach
This paper addresses the problem of mining named entity translations from comparable corpora, specifically, mining English and Chinese named entity translation. We first observe...
Jinhan Kim, Long Jiang, Seung-won Hwang, Young-In ...
ICDE
1995
IEEE
192views Database» more  ICDE 1995»
16 years 8 months ago
Mining Sequential Patterns
Abstract. The problem of mining sequential patterns was recently introduced in 3 . We are given a database of sequences, where each sequence is a list of transactions ordered by tr...
Rakesh Agrawal, Ramakrishnan Srikant
WWW
2004
ACM
16 years 8 months ago
Mining anchor text for query refinement
When searching large hypertext document collections, it is often possible that there are too many results available for ambiguous queries. Query refinement is an interactive proce...
Reiner Kraft, Jason Y. Zien