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WSC
1998
15 years 8 months ago
Using Simulation in Call Centers
A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
Vivek Bapat, Eddie B. Pruitte Jr.
SEBD
1997
134views Database» more  SEBD 1997»
15 years 8 months ago
A Systematic Approach to Multidimensional Databases
Abstract. Multidimensional databases are large collections of data, often historical, used for sophisticated analysis oriented to decision making. This activity is supported by an ...
Luca Cabibbo, Riccardo Torlone
WSC
2000
15 years 8 months ago
Simply Simulation: an interactive CD-ROM-based approach for learning simulation concepts
The purpose of this paper is to introduce a new approach to teaching an introductory simulation course using an interactive CD-ROM titled "Simply Simulation". This metho...
Connie Nott, Graham Nott, C. Christopher Lee
SPRINGSIM
2007
15 years 7 months ago
Bringing knowledge to network defense
Security managers must scan through multiple continuous data streams issuing from diverse sources in an effort to defend computer networks from attack. However, manual aggregation...
Leigh Flagg, Gordon Streeter, Andrew Potter
WCE
2007
15 years 7 months ago
Ethics Review: Practical Suggestions for Enabling Inclusive Computer Science Research
—People make and use tools. Many information technology tools, applying computer science research, powerfully influence human behaviour. Some questions about human behaviour can ...
Robert H. Barbour
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