Trauma centers are stressful, noisy and dynamic environments, with many people performing complex tasks, and with little in the way of information support. Information must be pri...
Aleksandra Sarcevic, Michael E. Lesk, Ivan Marsic,...
Most research on how people represent procedures suggests that control labels are central. However, our data suggest that even moderately-experienced users do not rely on labels t...
Franklin P. Tamborello II, Phillip H. Chung, Micha...
The online trust discussion is focused on mechanisms for building and maintaining user trust. This paper introduces the relevance of providing for the repair of trust breakdowns. ...
Why do people access information via the mobile Internet? This qualitative study examines a group of active users and proposes a new preliminary framework for understanding their ...
Carol A. Taylor, Ona Anicello, Scott Somohano, Nan...
Reading detection is an important step in the process of automatic relevance feedback generation based on eye movements for information retrieval tasks. We describe a reading dete...