It is difficult to discover effective behavior for NPCs automatically. For instance, evolutionary methods can learn sophisticated behaviors based on a single objective, but realis...
We develop and evaluate a two-level simulation procedure that produces a confidence interval for tail conditional expectation, otherwise known as conditional tail expectation. Th...
In this paper we develop a two stage algorithm for scheduling call centers with strict SLAs and arrival rate uncertainty. The first cut schedule can be developed in less than a mi...
This research examines the performance of CONWIP versus "push" workload control in a simple, balanced manufacturing flowline. Analytical models and simulation experiment...
Developing dispatching rules for manufacturing systems is a tedious process, which is time- and cost-consuming. Since there is no good general rule for different scenarios and ob...