Abstract--Mobile systems increasingly are being used for production-grade datacentered applications which require system support for transactional properties. For mobile applicatio...
Abstract--Support analytics (i.e., statistical analysis, modeling and mining of customer/operations support tickets data) is important in service industries. In this paper, we adop...
Girish Keshav Palshikar, Harrick M. Vin, Mohammed ...
Abstract Although most workflow management systems nowadays offer graphical editors for process modeling, the learning curve is still too steep for users who are unexperienced in p...
This paper argues that it is important to study issues concerning trust and reliance when developing systems that are intended to augment cognition. Operators often under-rely on t...
Peter-Paul van Maanen, Tomas Klos, Kees van Dongen
In recent years, the weakness of the canonical support-confidence framework for associations mining has been widely studied. One of the difficulties in applying association rules ...