Surgical services require the coordination of many activities, including patient check-in and surgical preparation, surgery, and recovery after surgery. Each of these activities r...
Todd R. Huschka, Brian T. Denton, Serhat Gul, John...
In the last few years, the call center industry has considerably grown especially the outbound call center area, such as telemarketing. The productivity of the call centers has si...
Paulo J. de Freitas Filho, Geovani Ferreira da Cru...
Assessing tram schedules is important to assure an efficient use of infrastructure and for the provision of a good quality service. Most existing infrastructure modeling tools pr...
We consider the output of a simulation model of a system about which little is initially known. This output is often dependent on a large number of factors. It is helpful, in exam...
This research examines the performance of CONWIP versus "push" workload control in a simple, balanced manufacturing flowline. Analytical models and simulation experiment...