—In this paper we present the European project named E-Support, aimed to the maintenance companies which work on the field, away from the central headquarters. The main goal of E...
Multi-case-base reasoning (MCBR) extends case-based reasoning to draw on multiple case bases that may address somewhat different tasks. In MCBR, an agent selectively supplements i...
Forming effective coalitions is a major research challenge in AI and multi-agent systems (MAS). Coalition Structure Generation (CSG) involves partitioning a set of agents into coa...
A pervasive system features a plethora of devices, services and applications organized as a large distributed system. One approach to managing such systems is by policies where ad...
In this paper, we describe an outline of “Procedure based help desk system”. Preparing enough amounts of contents for help desk system is important for constructing an efficie...