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DL
1997
Springer
206views Digital Library» more  DL 1997»
15 years 11 months ago
The Digital Library Integrated Task Environment (DLITE)
We describe a case study in the design of a user interface to a digital library. Our design stems from a vision of a library as a channel to the vast array of digital information ...
Steve B. Cousins, Andreas Paepcke, Terry Winograd,...
KDD
1997
ACM
142views Data Mining» more  KDD 1997»
15 years 11 months ago
Knowledge Discovery in Integrated Call Centers: A Framework for Effective Customer-Driven Marketing
As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
Paul Xia
161
Voted
ICEGOV
2007
ACM
15 years 10 months ago
Semantic frameworks for e-government
This paper explains how semantic frameworks can be used to support successful e-Government initiatives by connecting system design to a shared understanding of interactions and pr...
Charles Crichton, Jim Davies, Jeremy Gibbons, Stev...
CDVE
2008
Springer
191views Visualization» more  CDVE 2008»
15 years 8 months ago
Applying Web 2.0 Design Principles in the Design of Cooperative Applications
Abstract. "Web 2.0" is a term frequently mentioned in media - apparently, applications such as Wikipedia, Social Network Services, Online Shops with integrated recommende...
Niels Pinkwart
IM
2007
15 years 8 months ago
Hierarchically Federated Registration and Lookup within the perfSONAR Framework
A widely-distributed network monitoring system requires a scalable discovery mechanism. The “Lookup Service” component of the perfSONAR framework is able to manage component r...
Jason Zurawski, Jeff W. Boote, Eric L. Boyd, Macie...