Mobile workers need seamless access to communication and information services on portable devices. However current solutions overwhelm users with intrusive and ambiguous notificat...
The Wizard of Oz (WOz) technique is an experimental evaluation mechanism. It allows the observation of a user operating an apparently fully functioning system whose missing servic...
Policy-based automation is emerging as a viable approach to IT systems management, codifying high-level business goals into executable specifications for governing IT operations. ...
Eser Kandogan, John H. Bailey, Paul P. Maglio, Ebe...
Crowdsourcing is a new kind of organizational structure, one that is conducive to large amounts of short parallel work: thousands of individuals may work for several minutes on tas...
This paper describes a methodology for performing longitudinal evaluations when a social robotic telepresence system is deployed in realistic environments. This work is the core o...