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IAAI
2003
15 years 8 months ago
Building Agents for the Customer Service Front
AI has the potential to play an important role in the customer service field. By leveraging the high bandwidth of natural language customers will be able to state their intentions...
Mihai Barbuceanu, Mark S. Fox, Lei Hong, Yannick L...
PST
2004
15 years 8 months ago
Future Trends in Mobile Commerce: Service Offerings, Technological Advances and Security Challenges
Driven by the ubiquitous deployment of mobile systems, the widespread use of the Internet, the rapid advances in wireless technologies, the insatiable demand for high-speed interac...
Ali Grami, Bernadette Schell
WOA
2000
15 years 8 months ago
An Agent-based Paradigm for Allocating Multi-Provider Service Demands
The increasing number of competitors and the growing traffic demand are the main factors pushing for a more dynamic and flexible service demand allocation mechanism. Human interac...
Monique Calisti, Boi Faltings
ER
2010
Springer
144views Database» more  ER 2010»
15 years 5 months ago
Building Dynamic Models of Service Compositions with Simulation of Provision Resources
Efficient and competitive provision of service compositions depends both on the composition structure, and on planning and management of computational resources necessary for prov...
Dragan Ivanovic, Martin Treiber, Manuel Carro, Sch...
KI
2010
Springer
15 years 5 months ago
Task Planning for an Autonomous Service Robot
Abstract. In the DESIRE project an autonomous robot capable of performing service tasks in a typical kitchen environment has been developed. The overall system consists of various ...
Thomas Keller, Patrick Eyerich, Bernhard Nebel