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NAACL
2004
15 years 7 months ago
Optimizing Automated Call Routing by Integrating Spoken Dialog Models with Queuing Models
Organizations are increasingly turning to spoken dialog systems for automated call routing to reduce call center costs. To maintain quality service even in cases of failure, these...
Tim Paek, Eric Horvitz
AIM
2006
15 years 7 months ago
Analysis of collaborative tools usages in heterogeneous contexts
: Situations of collaborative working are more and more complex and various in organizations. Such diversification is little studied in the literature. Researches about "techn...
Ali Ouni, Jean-Claude Bocquet, Daniele Bonnivard
FMCO
2007
Springer
169views Formal Methods» more  FMCO 2007»
16 years 19 days ago
An Object-Oriented Component Model for Heterogeneous Nets
Abstract. Many distributed applications can be understood in terms of components interacting in an open environment. This interaction is not always uniform as the network may consi...
Einar Broch Johnsen, Olaf Owe, Joakim Bjørk...
FUIN
2007
123views more  FUIN 2007»
15 years 6 months ago
Analysis of Approximate Petri Nets by Means of Occurrence Graphs
Abstract. Approximate Petri nets (AP-nets) can be used for the knowledge representation and approximate reasoning. The AP-net model is defined on the basis of the rough set approa...
Zbigniew Suraj, Barbara Fryc
ATAL
2010
Springer
15 years 7 months ago
Self-organization for coordinating decentralized reinforcement learning
Decentralized reinforcement learning (DRL) has been applied to a number of distributed applications. However, one of the main challenges faced by DRL is its convergence. Previous ...
Chongjie Zhang, Victor R. Lesser, Sherief Abdallah