Hierarchy fundamentally shapes how we act at work. In this paper, we explore the relationship between the words people write in workplace email and the rank of the email’s recip...
While mobile phones have become ubiquitous instruments of communication and social interaction, they still require explicit interaction, placing high demands on attention. Engagin...
Lisa Cowan, William G. Griswold, Louise Barkhuus, ...
Open content communities such as wikis derive their value from the work done by users. However, a key challenge is to elicit work that is sufficient and focused where needed. We ...
Google Maps and its spin-offs are highly successful, but they have a major limitation: users see only pictures of geographic data. These data are inaccessible except by limited ve...
The success of Wikipedia as a large-scale collaborative effort has spurred researchers to examine the motivations and behaviors of Wikipedia’s participants. However, this resear...