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CSCW
2004
ACM
16 years 7 days ago
Action as language in a shared visual space
A shared visual workspace allows multiple people to see similar views of objects and environments. Prior empirical literature demonstrates that visual information helps collaborat...
Darren Gergle, Robert E. Kraut, Susan R. Fussell
CSCW
2004
ACM
16 years 7 days ago
Retrofitting collaboration into UIs with aspects
Mission critical applications and legacy systems may be difficult to revise and rebuild, and yet it is sometimes desirable to retrofit their user interfaces with new collaborative...
Li-Te Cheng, Steven L. Rohall, John F. Patterson, ...
CSCW
2004
ACM
16 years 7 days ago
Return on investment and organizational adoption
This paper considers the complexity of measuring the return on investment for technology adoption. A brief case study of technology adoption in a large design and construction fir...
Jonathan Grudin
CSCW
2004
ACM
16 years 7 days ago
Behind the help desk: evolution of a knowledge management system in a large organization
This paper examines the way in which a knowledge management system (KMS)—by which we mean the people, processes and software—came into being and evolved in response to a varie...
Christine Halverson, Thomas Erickson, Mark S. Acke...
PDC
2004
ACM
16 years 7 days ago
Social creativity: turning barriers into opportunities for collaborative design
Design is a ubiquitous activity. The complexity of design problems requires communities rather than individuals to address, frame, and solve them. These design communities have to...
Gerhard Fischer