Business Processes for Web Services are the new paradigm for lightweight enterprise integration. They cross organizational boundaries, are provided by entities that see each other ...
We have developed and continue to enhance automated intelligent software that performs the tasks and decision making which now occurs by the personnel manning watch stations in the...
Robert Richards, Richard Stottler, Ben Ball, Cosku...
This paper considers the complexity of measuring the return on investment for technology adoption. A brief case study of technology adoption in a large design and construction fir...
CRM is a strategy that integrates the concepts of Knowledge Management, Data Mining, and Data Warehousing in order to support the organization’s decision-making process to retai...
This article argues for the growing importance of quality metadata and the equation of that quality with precision and semantic grounding. Such semantic grounding requires metadat...