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CSCW
2008
ACM
15 years 8 months ago
The effects of local lag on tightly-coupled interaction in distributed groupware
Tightly-coupled interaction is shared work in which each person's actions immediately and continuously influence the actions of others. Tightly-coupled collaboration is a hal...
Dane Stuckel, Carl Gutwin
CCIA
2009
Springer
15 years 7 months ago
Interaction, observance or both? Study of the effects on convention emergence
Abstract. Social conventions are useful self-sustaining protocols for groups to coordinate behavior without a centralized entity enforcing coordination. The emergence of such conve...
Daniel Villatoro, Jordi Sabater-Mir, Sandip Sen
JMLR
2002
138views more  JMLR 2002»
15 years 6 months ago
Learning Probabilistic Models of Link Structure
Most real-world data is heterogeneous and richly interconnected. Examples include the Web, hypertext, bibliometric data and social networks. In contrast, most statistical learning...
Lise Getoor, Nir Friedman, Daphne Koller, Benjamin...
IIE
2008
188views more  IIE 2008»
15 years 6 months ago
Exploring Individual and Collaborative Dimensions of Knowledge Building in an Online Learning Community of Practice
Abstract. An exploratory study of students' engagement in online learning and knowledge building is presented in this paper. Learning in an online community, composed of stude...
Lina Markauskaite, Louise M. Sutherland
PVLDB
2008
137views more  PVLDB 2008»
15 years 6 months ago
EasyTicket: a ticket routing recommendation engine for enterprise problem resolution
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...