This paper presents the first in-depth evaluation of a large multi-format virtual conference. The conference took place in an avatar-based 3D virtual world with spatialized audio,...
Thomas Erickson, N. Sadat Shami, Wendy A. Kellogg,...
Despite being an important channel for end-user assistance, few studies have directly investigated the interactions that occur in modern-day practice of software product support. ...
Parmit K. Chilana, Tovi Grossman, George W. Fitzma...
Although science is becoming increasingly collaborative, there are remarkably few success stories of online collaborations between professional scientists that actually result in ...
We introduce “Facet-Streams”, a hybrid interactive surface for co-located collaborative product search on a tabletop. Facet-Streams combines techniques of information visualiz...
Hans-Christian Jetter, Jens Gerken, Michael Zö...
People with chronic health problems use online resources to understand and manage their condition, but many such resources can present competing and confusing viewpoints. We surve...
Jennifer Mankoff, Kateryna Kuksenok, Sara B. Kiesl...