While studies have considered computer-mediated decision-making in several domains, few have considered the unique challenges posed in software design. To address this gap, a qual...
Many studies have established the difficulties inherent in both cross-cultural and distance communication. Distance work interferes with close collaboration and trust. Physical di...
The intelligibility of speech in noisy environments depends not only on the functionality of listeners' peripheral auditory systems, but also on cognitive factors such as the...
Increasingly, systems are being developed and used in ways that involve end of life issues such as death, dying, and bereavement. Yet design considerations and guidelines for tech...
People routinely rely on Internet search engines to support their use of interactive systems: they issue queries to learn how to accomplish tasks, troubleshoot problems, and other...