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CSCW
2004
ACM
16 years 4 days ago
Collaborating around collections: informing the continued development of photoware
This paper explores the embodied interactional ways in which people naturally collaborate around and share collections of photographs. We employ ethnographic studies of paper-base...
Andy Crabtree, Tom Rodden, John A. Mariani
CSCW
2004
ACM
16 years 4 days ago
Lilsys: Sensing Unavailability
As communications systems increasingly gather and propagate information about people’s reachability or “presence”, users need better tools to minimize undesired interruption...
James Begole, Nicholas E. Matsakis, John C. Tang
CSCW
2004
ACM
16 years 4 days ago
Instant messages: a framework for reading between the lines
A framework is described for analyzing keystroke level data from instant messages (IM). This is unlike other analyses of IM which employ server-based logs of messages. This framew...
Jeffrey D. Campbell
CSCW
2004
ACM
16 years 4 days ago
Behind the help desk: evolution of a knowledge management system in a large organization
This paper examines the way in which a knowledge management system (KMS)—by which we mean the people, processes and software—came into being and evolved in response to a varie...
Christine Halverson, Thomas Erickson, Mark S. Acke...
JCDL
2003
ACM
114views Education» more  JCDL 2003»
15 years 12 months ago
Understanding Educator Perceptions of "Quality" in Digital Libraries
The purpose of the study was to identify educators’ expectations and requirements for the design of educational digital collections for classroom use. A series of five focus gro...
Tamara Sumner, Michael Khoo, Mimi Recker, Mary Mar...