As the use of social networking websites becomes increasingly common, the types of social relationships managed on these sites are becoming more numerous and diverse. This researc...
This work presents experiences with the adopting of a workflow management system in a large financial institution. We describe the gradual evolution of a traditional work process,...
Employees depend on other people in the enterprise for rapid access to important information. But current systems for finding experts do not adequately address the social implicat...
Kate Ehrlich, Ching-Yung Lin, Vicky Griffiths-Fish...
Most empirical studies of peer production have focused on the final products of these efforts (such as software in Free/Open Source projects), but there are also many other knowle...
Margaret S. Elliott, Mark S. Ackerman, Walt Scacch...
Wikipedia's brilliance and curse is that any user can edit any of the encyclopedia entries. We introduce the notion of the impact of an edit, measured by the number of times ...
Reid Priedhorsky, Jilin Chen, Shyong K. Lam, Kathe...