Social robots have to potential to serve as personal, organizational, and public assistants as, for instance, diet coaches, teacher’s aides, and emergency respondents. The succe...
Design activity has recently attempted to embrace “designing the user experience.” Designers need to demystify how we design for user experience and how the products we design...
Information systems outsourcing has been viewed as an attractive option by many senior managers generally because of the belief that IS outsourcing vendors can achieve economies o...
This paper presents research on the use of household lists. Drawing on an ethnographic study of mothers’ work, it focuses on the centrality of paper lists in home- and child-car...
Despite the growing research on usability in the predevelopment phase, we know little about post-deployment usability activities. To characterize these activities, we surveyed 333...
Parmit K. Chilana, Andrew J. Ko, Jacob O. Wobbrock...