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SIGUCCS
2003
ACM
15 years 12 months ago
How to recruit, motivate and retain effective student workers?
Louisiana State University’s Biomedical Research Center is on a tight state funded budget, as are most state educational institutions. Resources are constantly being exhausted a...
Claire C. Lassalle, Robyn C. Richard
SIGUCCS
2003
ACM
15 years 12 months ago
Deep in the heart of client services: it's not just about hardware and software
“Client Services”, “User Services”, “Customer Service”: whatever we call it at our various colleges and universities, it’s not just about fixing hardware and softwar...
Cynthia A. Murnan
SIGUCCS
2003
ACM
15 years 12 months ago
Teaching with technology, setting an example
Providing instructional technology support for faculty requires a range of skills, from knowledge of software and hardware, to an ability to communicate, teach workshops, and rela...
Trevor Murphy, Mika Hirai
SIGUCCS
2003
ACM
15 years 12 months ago
Deep in benchmarking: using industry standards to assess a training program
At the University of Missouri – Columbia’s Information and Access Technology (IAT) Services, InfoTech Training compares the results of their IT training program with similar t...
Joleen Pfefer
SPAA
2003
ACM
15 years 12 months ago
On local algorithms for topology control and routing in ad hoc networks
An ad hoc network is a collection of wireless mobile hosts forming a temporary network without the aid of any fixed infrastructure. Indeed, an important task of an ad hoc network...
Lujun Jia, Rajmohan Rajaraman, Christian Scheidele...
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