As data mining evolves and matures more and more businesses are incorporating this technology into their business practices. However, currently data mining and decision support so...
Ken W. Collier, Donald Sautter, Curt Marjaniemi, B...
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
K-anonymisation is an approach to protecting privacy contained within a dataset. A good k-anonymisation algorithm should anonymise a dataset in such a way that private information...
This article presents a simple and intuitive way to represent the eye-tracking data gathered during immersive virtual reality exposure therapy sessions. Eye-tracking technology is...
Bruno Herbelin, Helena Grillon, Pablo de Heras Cie...
In this paper, we present an approach for recovering a topological map of the environment using only detection events from a deployed sensor network. Unlike other solutions to this...