One approach to reducing the costs of usability testing is to facilitate the automatic detection of critical incidents: serious breakdowns in interaction that stand out during sof...
David Akers, Matthew Simpson, Robin Jeffries, Terr...
While most collaboration technologies are concerned with supporting particular tasks such as workflows or meetings, many work groups do not have the teamwork skills essential to e...
Gilly Leshed, Diego Perez, Jeffrey T. Hancock, Dan...
Video conferencing attempts to convey subtle cues of face-to-face interaction (F2F), but it is generally believed to be less effective than F2F. We argue that careful design based...
Jadeite is a new Javadoc-like API documentation system that takes advantage of multiple users' aggregate experience to reduce difficulties that programmers have learning new ...
In this paper, we present `QUICKIES', an attempt to bring one of the most useful inventions of the 20th century into the digital age: the ubiquitous sticky notes. `QUICKIES...