We study the development of common ground in an emergency management planning task. Twelve three-person multi-role teams performed the task with a paper prototype in a controlled ...
Gregorio Convertino, Helena M. Mentis, Mary Beth R...
Traditional online social network sites use a single monolithic "friends" relationship to link users. However, users may have more in common with strangers, suggesting t...
This article presents an investigation of empathy within an online community for older people (SeniorNet). Qualitative content analysis of 400 messages from a discussion board abo...
A longitudinal design was employed to collect three waves of survey data over a 14 month period from 2790 online gamers. Respondents were asked questions about their gaming activi...
We performed an empirical study exploring people's interactions with an embodied conversational agent (ECA) while performing two tasks. Conditions varied with respect to 1) w...