We describe a case study of a complex, ongoing, collaborative work process, where the central activity is a series of meetings reviewing a wide range of subtle technical topics. T...
Thomas P. Moran, Leysia Palen, Steve R. Harrison, ...
In case-based reasoning (CBR) a problem is solved by matching the problem description to a previously solved case, using the past solution in solving the new problem. A case-based...
When integrating dierent system components, the interaction between dierent features is often error prone. Typically errors occur on interruption, concurrency or disabling/ enabli...
The success of a company more and more depends on its ability to flexibly and quickly react to changes. Combining process management techniques and conversational case-based reason...
Abstract. There has been much research on the design of Groupware, its potential benefits and the methods used to develop systems to support groups. However, in many real life case...