This paper describes a domain independent, automatically trained call router which directs customer calls based on their response to an open-ended "How may I direct your call...
Distributed heterogeneous search systems are an emerging phenomenon in Web search, in which independent topic-specific search engines provide search services, and metasearchers d...
In this paper we present a system that facilitates virtual museum development and usage. The system is based on a game engine, ensuring thus minimal cost and good performance, and...
Victor Mateevitsi, Michael Sfakianos, George Lepou...
Advanced Business Process Management (BPM) tools enable the decomposition of previously integrated and often ill-defined processes into reusable process modules. These process modu...
Dynamically typed programming languages are powerful tools for rapid software development. However, there are scenarios that would benefit from actual type information being avai...
Michael Haupt, Michael Perscheid, Robert Hirschfel...