: We consider socio-technical processes, i.e. processes where machines as well as humans participate. Typical examples occur in sales processes in e-commerce. Three modeling tasks ...
University Fernando Pessoa, a small university with around 4500 students enrolled, has developed a Web application to support administrative work for its teaching staff. It is a w...
The quality of the search experience has been an enduring problem for the World Wide Web. One of the well-known difficulties is the tendency of users to use short, under-specified...
Ahu Sieg, Bamshad Mobasher, Steven L. Lytinen, Rob...
In this chapter we provide a comprehensive overview of the topic of Intelligent Techniques for Web Personalization. Web Personalization is viewed as an application of data mining a...
Visual information retrieval (VIR) is a research area with more than 300 scientific publications every year. Technological progress lets surveys become out of date within a short ...