Unexpectedly, the widespread availability of very very high speed (Broadband) bandwidth into communities and within large centres has become not only a long-term possibility but a...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
The throughput of Peer-to-Peer (P2P) Video-on-Demand (VoD) systems is typically capped by the users' aggregate upload bandwidth [1]. The drastic increase in the popularity of...
Abstract--To effectively address the explosive growth of multimedia applications over the Internet, a large-scale media streaming system has to fully take into account the issues o...
System execution modeling (SEM) tools provide an effective means to evaluate the quality of service (QoS) of enterprise distributed real-time and embedded (DRE) systems. SEM tools...
James H. Hill, Douglas C. Schmidt, Adam A. Porter,...