Networked reconfiguration is an enabling technology for cost effective service deployment and maintenance. A hardware virtual machine to enable this networked reconfigurapresented...
Yajun Ha, Patrick Schaumont, Marc Engels, Serge Ve...
Web servers on the Internet need to maintain high reliability, but the cause of intermittent failures of web transactions is non-obvious. We use approximate Bayesian inference to ...
Organizations are increasingly turning to spoken dialog systems for automated call routing to reduce call center costs. To maintain quality service even in cases of failure, these...
Staffing decisions in a consumer credit origination environment have a significant impact on the financial institution's costs as well as customer service levels. Staff resou...
This paper addresses the railway rolling stock circulation problem. Given the departure and arrival times as well as the expected numbers of passengers, we have to assign the roll...