3613 search results - page 245 / 723 » Estimating costs of a service |
194
click to vote
ICSM
1995
IEEE
15 years 10 months ago
1995
IEEE
Organizations spend significant resources tracking customer satisfaction and managing service delivery. Although a great deal of effort is expended in understanding what goes on w...
165
click to vote
JSAC
2008
15 years 6 months ago
2008
The current Internet architecture comprises of different privately owned Internet service providers (ISPs) where higher tier ISPs supply connectivity service to lower tier ISPs an...
184
click to vote
MANSCI
2008
15 years 6 months ago
2008
We study large-scale service systems with multiple customer classes and many statistically identical servers. The following question is addressed: How many servers are required (s...
178
click to vote
CORR
2010
Springer
15 years 1 months ago
2010
Springer
As more and more multi-tier services are developed from commercial off-the-shelf components or heterogeneous middleware without source code available, both developers and administr...
171
click to vote
GIS
2006
ACM
15 years 6 months ago
2006
ACM
This paper tackles a major privacy threat in current location-based services where users have to report their exact locations to the database server in order to obtain their desir...