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WWW
2003
ACM
15 years 11 months ago
Providing Time of Service Guarantees in Video-On-Demand Servers
Recent advances in storage and communication technologies have spurred a strong interest in Video-on-Demand (VOD) services. Providing the customers of VOD servers with time of serv...
Nabil J. Sarhan, Chita R. Das
WSC
2007
15 years 9 months ago
Partial cross training in call centers with uncertain arrivals and global service level agreements
Inbound call center operations are challenging to manage; there is considerable uncertainty in estimates of arrival rates, and the operation is often subject to strict service lev...
Thomas R. Robbins, Terry P. Harrison, Deborah J. M...
MMNS
2003
98views Multimedia» more  MMNS 2003»
15 years 8 months ago
Managing Services Quality through Admission Control and Active Monitoring
We propose a lightweight traffic admission control scheme based on on-line monitoring which ensures multimedia services quality both intra-domain and end-to-end. The AC strategy i...
Solange Rito Lima, Paulo Carvalho, Alexandre Santo...
JSAC
2007
114views more  JSAC 2007»
15 years 6 months ago
Dynamic path-protected service provisioning in optical transport networks with a limited number of add/drop ports and transmitte
Abstract— We consider path-based survivable service provisioning in transparent optical networks with the constraints of wavelength continuity and a limited number of add/drop po...
Gangxiang Shen, Wayne D. Grover
JSS
2010
142views more  JSS 2010»
15 years 1 months ago
Analysis of service availability for time-triggered rejuvenation policies
In this paper we investigate the effect of three time-triggered system rejuvenation policies on service availability using a queuing model. The model is formulated as an extended ...
Felix Salfner, Katinka Wolter