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IADIS
2004
15 years 8 months ago
Marketing capability and E-business performance: a case study of a retail bank
This paper addresses the significance of marketing capability for e-business performance in retail banking. A conceptual framework was built on the marketing and strategic managem...
Helena Ahola, Johanna Ahola
FLAIRS
2006
15 years 8 months ago
Epistemic Categorization for Analysis of Customer Complaints
We introduce the particular functionality of the Complaint Engine suite, the integrated complaint management component for mediating consumer disputes. We formulate the problem of...
Boris Galitsky, Anca Pascu
ECIS
2003
15 years 8 months ago
Shaping CIO's competencies and activities to improve company performance: an empirical study
The importance of and the fast changes in the CIO's role in organizations are widely recognized. So is the need for CIOs to acquire the appropriate set of knowledge and manag...
Marco Tagliavini, Jennifer Moro, Aurelio Ravarini,...
GEOINFO
2003
15 years 8 months ago
The Architecture of a Mobile Emergency Plan Deployment System
This paper describes the implementation of a workflow management system to support mobile GIS workgroup applications and highlights the design of the workflow definition language t...
Fábio Meira de Oliveira Dias, Marcelo T&iac...
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PSB
2001
15 years 8 months ago
PIES, A Protein Interaction Extraction System
We consider the problem of extracting, manipulating, and managing biological pathways, especially protein-protein interaction pathways. We discuss here the Protein Interaction Ext...
Limsoon Wong
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