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128
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HICSS
2003
IEEE
15 years 11 months ago
2003
IEEE
This paper provides a first idea on changes induced by new ICT that goes ‘beyond mobile’. Main aspects considered are value creation structures, value proposition of products ...
148
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HICSS
2003
IEEE
15 years 11 months ago
2003
IEEE
Enterprise resource planning (ERP) maintenance and upgrade activities are receiving much attention in ERP-using organizations. Annual maintenance costs approximate 25% of initial ...
158
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HICSS
2003
IEEE
15 years 11 months ago
2003
IEEE
Human-robot interaction is a growing research domain; there are many approaches to robot design, depending on the particular aspects of interaction being focused on. In this paper...
216
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HICSS
2003
IEEE
15 years 11 months ago
2003
IEEE
The concept of customer relationship management (CRM) resonates with managers in today's competitive economy. Yet recent articles in the business press have described CRM imp...
161
click to vote
HICSS
2003
IEEE
15 years 11 months ago
2003
IEEE
Given the uncertainty of the online environment, institutional trust is fundamental in building and retaining online interorganizational relationships. The authors propose two typ...