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HICSS
2003
IEEE
138views Biometrics» more  HICSS 2003»
15 years 11 months ago
Can IT Help Government to Restore Public Trust?: Declining Public Trust and Potential Prospects of IT in the Public Sector
During the past four decades, public trust in governments has continued to diminish due to various administrative, political, socio-cultural, economic, and mass media causes. Focu...
M. Jae Moon
HICSS
2003
IEEE
103views Biometrics» more  HICSS 2003»
15 years 11 months ago
Modifying Adoption Research for Mobile Internet Service Adoption: Cross-Disciplinary Interactions
One often meets the argument that the adoption of mobile Internet services is difficult to understand due to a lack of relevant research. However, much research has already been c...
Per E. Pedersen, Rich Ling
HICSS
2003
IEEE
193views Biometrics» more  HICSS 2003»
15 years 11 months ago
Message Sense Maker: Engineering a Tool Set for Customer Relationship Management
To determine the important trends and issues in thousands of comments from customers and make strategic decisions about business operations, managers must go over these messages m...
Dmitri Roussinov, J. Leon Zhao
HICSS
2003
IEEE
103views Biometrics» more  HICSS 2003»
15 years 11 months ago
Theory and Evaluation of Human Robot Interactions
Human-robot interaction (HRI) for mobile robots is still in its infancy. Most user interactions with robots have been limited to teleoperation capabilities where the most common i...
Jean Scholtz
HICSS
2003
IEEE
132views Biometrics» more  HICSS 2003»
15 years 11 months ago
Establishing a Contact Centre for Public Health Care
A growing part of population is used to performing transactions on-line via the Internet, even in relationships to authorities. Not even the health care sector can escape this tre...
Reima Suomi, Jarmo Tähkäpää