As modern organizations increasingly operate in a global economy, they need IT support around the globe; favorable economic conditions also encourage the use of offshore IT teams....
In a joint research project concerning the use and design of IT in public services, we are using a simple figure of on-going design-oriented interactions to highlight shifting foc...
Global software development projects use virtual teams, which are primarily linked through computer and telecommunications technologies across national boundaries. Global Virtual ...
This paper examines the value drivers and e-business infrastructures for collaborative commerce across two distinct types of business-to-business governance arrangements in Financ...
Electronic Customer Relationship Management (eCRM) has become the latest paradigm in the world of Customer Relationship Management. Recent business surveys suggest that up to 50% ...