IT service providers are increasingly required to orientate their service portfolio towards the IT support of their consumer’s business processes. This enables diversification a...
Twitter—a microblogging service that enables users to post messages (“tweets”) of up to 140 characters—supports a variety of communicative practices; participants use Twit...
We examine IT innovation processes and associated effects on industrial automation for a global supplier of high-technology automation equipment (ABB) and their customer (LKAB), a...
Geographic information retrieval (GIR) is, as a branch of traditional information retrieval, a discipline that tries to enrich data with geographical information to make it suitab...
In Internet based commerce, sellers often use multiple distribution channels for the sale of standard consumer goods. We study a model of second degree price discrimination in whi...