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HICSS
2006
IEEE
96views Biometrics» more  HICSS 2006»
16 years 14 days ago
A New Instrument to Measure the Success of IT Outsourcing
IT outsourcing has changed fundamentally since its start in the 1960’s. Since IT outsourcing services evolve and expand continuously, instruments to evaluate outsourcing success...
Tomi Dahlberg, Mari Nyrhinen
HICSS
2006
IEEE
123views Biometrics» more  HICSS 2006»
16 years 14 days ago
Determinants of Performance in Customer Relationship Management - Assessing the Technology Usage-Performance Link
The management of customer relationships has become a top priority for companies in the last years. Despite this, little is known about the factors of successful CRM implementatio...
Goetz Greve, Sönke Albers
HICSS
2006
IEEE
86views Biometrics» more  HICSS 2006»
16 years 14 days ago
How Voluntary Online Learning Communities Emerge in Blended Courses
A comparative case study used content analysis to observe the emergence of voluntary online learning communities in two blended courses. The study developed an interaction-based a...
Robert Heckman, Qing Li, Xue Xiao
HICSS
2006
IEEE
75views Biometrics» more  HICSS 2006»
16 years 14 days ago
Computer Security Risks in the Internet Era: Are Small Business Owners Aware and Proactive?
This article empirically examines the awareness, concern, and actions of home-based small business owners regarding Internet-based computer security risks. A scientific, Internet-...
David W. Johnson, Harold Koch
HICSS
2006
IEEE
114views Biometrics» more  HICSS 2006»
16 years 14 days ago
Detecting Document Genre for Personalization of Information Retrieval
We report on the effectiveness of language models for personalization of retrieval results based on a searcher’s preference for document genre. In principle, such preferences ca...
Gheorghe Muresan, Catherine L. Smith, Michael Cole...