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WSC
2007
15 years 8 months ago
A model for contact center analysis and simulation
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Juan M. Huerta
197
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CIKM
2008
Springer
15 years 8 months ago
A sparse gaussian processes classification framework for fast tag suggestions
Tagged data is rapidly becoming more available on the World Wide Web. Web sites which populate tagging services offer a good way for Internet users to share their knowledge. An in...
Yang Song, Lu Zhang 0007, C. Lee Giles
EUMAS
2006
15 years 7 months ago
Agents Arguing over Ontology Alignments
ed Abstract Ontologies play an important role in inter-agent communication, by providing the definitions of the vocabularies used by agents to describe the world [4]. An agent can ...
Loredana Laera, Valentina A. M. Tamma, Jér&...
ECIS
2001
15 years 7 months ago
Embarking on E-Business at Ducati Motorcycles (Italy)
Following its 1996 liquidity crisis, Ducati, an Italian manufacturer of high-performance motorcycles, took several initiatives aiming at strengthening the company brand, enhancing...
Tawfik Jelassi, Stefanie Leenen
BMCBI
2010
112views more  BMCBI 2010»
15 years 6 months ago
In silico fragmentation for computer assisted identification of metabolite mass spectra
Background: Mass spectrometry has become the analytical method of choice in metabolomics research. The identification of unknown compounds is the main bottleneck. In addition to t...
Sebastian Wolf, Stephan Schmidt, Matthias Mül...