In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Tagged data is rapidly becoming more available on the World Wide Web. Web sites which populate tagging services offer a good way for Internet users to share their knowledge. An in...
ed Abstract Ontologies play an important role in inter-agent communication, by providing the definitions of the vocabularies used by agents to describe the world [4]. An agent can ...
Following its 1996 liquidity crisis, Ducati, an Italian manufacturer of high-performance motorcycles, took several initiatives aiming at strengthening the company brand, enhancing...
Background: Mass spectrometry has become the analytical method of choice in metabolomics research. The identification of unknown compounds is the main bottleneck. In addition to t...