Creating a Service-Oriented Architecture requires the identification of services to be composed together in order to solve a given need. Currently, software engineers perform thi...
The recent advances in web 2.0 technologies and the rapid adoption of smart phones raises many opportunities for public services to improve their services by engaging their users ...
Daisy Yoo, John Zimmerman, Aaron Steinfeld, Anthon...
Service Management controls how business services are developed and delivered to customers. Business services must be flexible negotiable between customer and provider. Temporal a...
Service portals are systems which expose a bundle of web services to the user, allowing the specification and subsequent execution of complex tasks defined over these individual...
Debra E. VanderMeer, Anindya Datta, Kaushik Dutta,...
Web personalization is the process of customizing a Web site to the needs of each specific user or set of users, taking advantage of the knowledge acquired through the analysis of...