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SIGUCCS
2003
ACM
16 years 2 days ago
The technology learning center (TLC): a comprehensive learning environment for students
As technology becomes more pervasive in our lives, and continues to change rapidly, it is essential for college students to have opportunities to improve their computer abilities ...
Sheree Kornkven
SIGUCCS
2003
ACM
16 years 2 days ago
New name, new image: PC help desk steers massive PR launch
Louisiana State University’s Biomedical Research Center is going through a major expansion in reaching its 5 year strategic plan. With expansion comes an opportunity to “get t...
Robyn C. Richard, Claire C. Lassalle
SIGUCCS
2003
ACM
16 years 2 days ago
Deep in budget restraints: return on investment (ROI)
The University of Missouri–Columbia’s Information and Access Technology (IAT) Services division’s InfoTech Training department measures IT training using the return on inves...
Terry Robb, Joleen Pfefer
SIGUCCS
2003
ACM
16 years 2 days ago
Advanced information technology support for life sciences research
The revolution in life sciences research brought about by the sequencing of the human genome creates new challenges for scientists and new opportunities for computing support orga...
Craig A. Stewart, David Hart, Anurag Shankar, Eric...
SIGUCCS
2003
ACM
16 years 2 days ago
Supporting a Windows XP/Red Hat Linux dual boot environment
Customers of public computing sites and faculty who use the public computer classrooms to teach want diversity in computing. Inevitably, there’s a group that does not want to te...
Bert Valenzuela
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