This paper describes a project that uses real-world computer-troubleshooting scenarios to test and expand upon the latest research and technical knowledge in the area of procedura...
Axel Roesler, Connie Douglass-Olberg, David Brunet...
Context is a critical element in forming the performance of interactive systems. As the functional diversity and range of use context of the system increase, context sensitivity b...
This paper presents data from a four month ethnographic study of professional pair programmers from two software development teams. Contrary to the current conception of pair prog...
Privacy is the most often-cited criticism of ubiquitous computing, and may be the greatest barrier to its long-term success. However, developers currently have little support in d...
The proliferation of new modes of communication and collaboration has resulted in an explosion of digital information. To turn this challenge into an opportunity, the IT industry ...